UC&C for Telco Carriers: A Clear Vision for a Complex Playing Field

Submitted by: Andrea Duke

As technology continues its rapid evolution, few industries are insulated from disruption. Old-fashioned notions of “business as usual” are being bulldozed, pushed aside for a new era of increased agility, transparency and interconnectivity.

Telco Carriers and Communication Service Providers (CSPs) are no exception; if anything, it’s a category with compelling innovation and fierce, fast-moving competition. Carriers are challenged by declining unit revenues as well as growing threats from changing patterns and non-traditional competitors. The stakes couldn’t be higher; leading analyst firms have even warned that this new evolution represents a make-or-break moment for communication vendors.

Developing new strategies and acquiring new core competencies are essential to guard against losing customers. This isn’t reinvention for the sake of reinvention, but rather a natural extension and evolution of the services already being offered, strengthening a Carrier’s role as a cornerstone in the Unified Communication and Collaboration (UC&C) practices of their customers.

To learn more about how important a solid UC&C strategy can be for Telco Carriers and CSPs can be, check out PGi’s newest free eBook, UC&C for Telco Carriers: A Clear Vision for a Complex Playing Field.

Pleased to Meet You!

Please tell us a little bit about yourself, and we will send you on to your requested content.

Login / Manage Account

Click on the logo below to access your account or pay your bill.

Watch this video tutorial for helpful tips about using PGi’s online billing portal.

Powered By OneLink